Mobile / Casino
Your personal information — account details, transaction records, and wallet activity across OVO, ShopeePay, and QRIS — is handled under this policy. We collect only what your account needs to function, and we keep it protected throughout your time with us.
This policy describes how elevend4d collects, uses, and stores information when you access our platform, create an account, or complete transactions through your preferred local payment method. When you log in and move between the sportsbook and casino sections, your session data travels with you — we record the wallet activity tied to your account, including deposits processed via OVO, ShopeePay, and QRIS, so your balance and transaction history stay consistent across the full product. We collect information you provide directly: your registration details, contact address, and the payment credentials you submit during deposit or withdrawal steps. We also collect data generated by your use of the platform — pages accessed, session timestamps, and device type — to maintain account integrity and improve service availability. This policy applies to all account holders accessing the platform from eligible regions. Availability depends on local law, and where local regulation restricts access, this policy applies only to the extent permitted. We do not sell your personal data to third parties. Data shared with payment processors — including OVO, ShopeePay, and QRIS — is limited to what each transaction requires and is governed by the processor's own terms. Retention periods follow the requirements of applicable law in eligible jurisdictions.
Payment records tied to OVO deposits and withdrawals are retained as part of your account transaction history. You can review these in your account dashboard after login. Retention follows applicable local law.
ShopeePay transaction data is stored to maintain balance accuracy and support any dispute or correction request you raise through our support channel. Access these records in your account wallet section.
QRIS payment confirmations are logged against your account session. The record appears in your transaction history immediately after a confirmed deposit and is available for your review at any time.
We log session timestamps and device type to protect your account from unauthorised access. This data is not used for marketing and is not shared beyond what account security requires.
This policy covers all data collected when you create and use your elevend4d account — including login credentials, profile details, and session activity. It applies from your first login through the full account lifecycle.
Deposit and withdrawal records processed via OVO, ShopeePay, or QRIS are within scope. We hold the transaction reference and amount; the payment processor holds the full instrument details under their own policy.
The game content you browse — slots, live tables, and sportsbook markets — generates session data that falls within this policy. Game outcomes and bet history are stored as part of your account record.
Links to external sites or payment processors operate outside this policy once you leave our platform. We are not responsible for data practices on third-party pages, including payment gateway interfaces.
You have practical options when it comes to the data we hold on your account. If you want to review what we have, log in and open your account dashboard — your profile details, transaction history, and wallet records are visible there without needing to contact support. If any information looks incorrect, you can update standard fields directly in your account settings. For details that cannot be self-edited, raise a correction request through our support channel and our team will confirm the update once identity is verified. If you have a question about how a specific piece of data is used, or want to request that we limit how we use your non-essential data, contact us through the support paths listed in this policy. Requests are handled in the order they arrive. Availability of specific data rights depends on local law and the eligible region from which you access the platform.
Log in to your account and navigate to the dashboard to see your profile data and full transaction history, including all OVO, ShopeePay, and QRIS entries.
Update your contact details and account preferences directly in settings. For fields that require identity verification to change, submit a request to our support team.
If something in this policy is unclear or you want to know how a specific record is used, open a support ticket. We will respond with a factual account of how that data is handled.
To ask us to review or limit use of non-essential data we hold on your account, contact support with your account reference. We will confirm the scope of what applies under local law.
If you have a question about your data or want to raise a correction request, the fastest path is through our live support channel. Have your account reference ready so we can locate your record immediately.
Open the chat widget from your account dashboard. Available for account and data questions; response times vary by queue. Accessible after login at elevend4d.
Send your data or privacy request to the support address listed in your account settings under Help. Include your registered contact details and a clear description of your request.
Your transaction records, wallet activity, and account details are accessible directly in your dashboard after login — no support ticket needed for a standard data review.
Data security is built into how your account operates day to day. Your login credentials are stored with standard encryption, and session tokens expire after inactivity to reduce the risk of unauthorised access. We use cookies strictly to keep your session active and maintain your account state across sportsbook and casino sections — we do not use cookies to track behaviour across external sites.
We use session cookies to keep you logged in across the sportsbook and casino sections of the platform. No cross-site tracking cookies are placed. You can clear cookies through your browser settings; this will end your active session.
Your password is stored in hashed form — we cannot read it, and support staff will never ask for it. Unusual login attempts trigger a session flag you can review in your account security settings.
We retain your account data and transaction records for as long as your account is active and for the period required by applicable law in eligible regions. You can request a summary of your retention period via support.
Data correction and deletion requests go to our support team with your account reference. We handle these in line with local law and will confirm the outcome of your request in writing via your registered contact.
Questions about how we handle your account data, what we store, and how to reach us if something needs correcting.
We collect the registration details you provide — contact address, account credentials, and the payment method details you submit during deposit steps. We also log session and device data to maintain account integrity. We do not collect more than your account needs to function.
Your OVO, ShopeePay, and QRIS transaction records are kept for as long as your account is active and for the retention period required by applicable law in your region. You can view the current records in your account dashboard after login.
Yes. Log in and open your account dashboard to review your profile details, transaction history, and wallet records. For a full data summary or specific records not shown in the dashboard, contact support with your account reference.
Standard fields — contact details, preferences — can be updated directly in account settings. If a field requires identity verification to change, raise a correction request through our support channel and we will confirm the update once verification is complete.
We share payment data with the processor handling your transaction — OVO, ShopeePay, or QRIS — limited to what that transaction requires. We do not sell personal data. Third-party processors operate under their own privacy terms once a transaction is initiated.
Contact our support team with your account reference and a description of your request. We will review it against the requirements of applicable local law and confirm what we can action. Availability of deletion rights depends on your eligible region.